The SAS Office of College Retention and Success staff provides personalized guidance concerning academic, social and personal issues, including accessing on-campus resources for tutoring and counseling; managing time, stress and family problems; setting goals; and communicating with professors and administrators.

Students participate in twice-yearly mandatory meetings to monitor grades, review progress toward academic and career goals, and troubleshoot problems as they arise. The OCRS staff keeps in touch regularly via phone, email, electronic newsletters, and campus visits. A policy of proactive advising enables OCRS staff to provide early intervention to struggling students.